Our primary goal is developing a secure and customizable theme framework that meets the needs of the end user. Therefore, our customers are able to create websites using our templates as easy as 1-2-3! This process requires minimum knowledge of WordPress and coding, and extended documentation and our Support Team is always at your service. However, we ask you to keep in mind that sometimes issues occur not because of templates malfunction. There might be situations when it doesn’t depend on us and the framework. For example, server settings, some extra functional that requires deep file customization, or additional plugins usage. And of course, an attempt to build a website in a very short time.
We know our theme framework perfectly and have a highly-professional team of developers. They will help you to develop the website you need. If you need website customization, contact our support system for further information: http://themerex.net/support/